The Leader in Complete Records Management
To view all newsletter archives click the link: Jayhawk File Express Newsletter ArchivesRecent News
Jayhawk File Express in Topeka, Lawrence and Kansas City provides business record document storage, document imaging and storage and document shredding. Our innovative culture and community-leading spirit have earned us a positive reputation in northeast Kansas. Here is recent news from Jayhawk File Express:
|Jayhawk File Express was recently named the 2009
Topeka Small Business of the Year
|June 10, 2009|
|Jayhawk File Express Selected Employer of Excellence||May 18, 2009|
|Tyler Conway Named Director of Operations||November, 2008|
|Jayhawk File Express Certified by NAID||September, 2008|
|New Director of Business Development to Lead Strategic Marketing and Sales Efforts||August, 2008|
|Inducted into the NAPEW “Women of Excellence” Registry||February, 2008|
|Jayhawk File Express recipient of Kansas Department of Commerce Business Achievement Award||June, 2007|
|Jayhawk File Express Creviston Receives ABWA Award||May, 2007|
|Jayhawk File Express Named Existing Business of the Year||April, 2007|
|Upgrades Real-Time, Online Access to Customer Records||March, 2007|
|Celebrates Ten Successful Years||January, 2007|
|Hires Company President||October ,2006|
|Expands Media Vault||March, 2006|
|Maintains Certification at Highest Level||November, 2005|
|Upgrade Allows Access to Inventory Online||March, 2005|
|Contact:||Pete Bostwick, Director of Business Development|
|Jayhawk File Express|
Jayhawk File Express was recently named the 2009 Topeka Small Business of the Year by the Greater Topeka Chamber of Commerce and Go Topeka. Sharing the award was PT’s Coffee Roasting Company.
Founded in 1996 as a records storage business, Jayhawk File Express has expanded to include document imaging, document destruction and off-site data protection services.
“When Chuck Karlan founded the company, he discovered a niche in the Topeka market that needed filling, gathered friends and business associates to invest, and began the company with a staff of three,” Jayhawk File Express president and CEO Cheryl Creviston said. “Since that time, we have continued to invest in hiring good people, implementing the best technology available, and providing excellence to our customers. The result has been continued growth, even now despite the current downturn in the economy.”
Keynote speaker at the awards breakfast was Neal Sharma, co-founder and CEO of Digital Evolution Group of Overland Park. He said that successful businesses provide value, they are adaptable and they focus on the customer, all aspects of this year’s winners. Sharma noted that Jayhawk File Express adapted their operation during the time when gasoline was $4.00 a gallon. “They did not add a fuel surcharge to their customer’s bills, instead, they invested in a more fuel efficient vehicle and routing software to increase efficiency,” Sharma said.
Creviston said that protecting customer information is her top priority. “The value of our operation is that our customers trust us. We are very careful whom we hire, and we do thorough background checks and drug testing on everyone. We emphasize to the staff how critical confidentiality is,” she said.
The result of this emphasis on service and security is satisfied customers and a growing workforce. From an initial staff of three, Jayhawk File Express currently employees 31 people.
“One of the best comments I hear is how friendly, courteous and professional our staff is,” Tyler Conway, Director of Operations said. “The ultimate complement, however, is when our customers refer us to other businesses in Topeka, Lawrence or Kansas City.”
More than 550 looked on as Jayhawk File Express was honored May 13 as an Employer of Excellence during the Topeka YWCA's 21st annual Leadership Luncheon at the Ramada Hotel and Convention Center.
The luncheon recognizes area women and employers who have demonstrated outstanding leadership, dedication, commitment and excellence at work in the community. This year's theme was "Celebrating Leadership Growing Strong Together."
“Jayhawk File Express empowers women employees by providing opportunities to advance their knowledge and skills,” president and CEO Cheryl Creviston said. “Teams within the company work closely together, achieving high performance while maintaining high morale. Belonging to and participating in professional organizations is encouraged and supported. There are four generations of women working at JFE and each brings unique skills and abilities to enhance the whole.”
As the government continues to regulate the confidentiality and safe guarding of sensitive information, Jayhawk File Express continues to seek solutions for its customers. “Our suite of services - hard copy record storage, document imaging, document destruction, off-site data protection and web repository - complement each other to provide solutions to meet the demanding regulations, HIPAA, FACTA, Sarbanes-Oxley and Gramm-Leach Bliley,” Creviston said. “Our ability to combine record storage with document imaging services creates significant value for customers. When a file is requested, we can hand deliver the file to the customer’s location, or we have the ability to electronically transfer the file safely and securely.”
As customer needs have increased, Jayhawk File Express has grown to accommodate them. “Our staff has doubled since 2006 to accommodate an average annual revenue growth rate of 40%. I am thrilled to be able to provide jobs for those in our community,” Creviston said. “We now serve more than 500 customers in northeast Kansas. We even have clients who have chosen to consolidate their record storage from all over the U.S. to our facility in Topeka”. The company assists customers with file retention schedules, disaster recovery planning, as well as compliance with industry regulations.
In order to provide the safest, most secure services available, Jayhawk File Express is AAA certified by the National Association for Information Destruction; and belongs to other industry related organizations - the Association of Records Managers and Administrators and The Professional Records & Information Services Management Association.
Tyler Conway was recently promoted to the newly created position of Director of Operations at Jayhawk File Express. He is responsible for the company’s information technology, growth ofthe imaging department, and oversees operational infrastructure of systems and processes.
“One of our innovations is that we focus on information retrieval rather than storage,” Conwaysaid. “Our customers need to be able to access their information quickly and safely. We can pulla file, scan the pages, and upload the images so the entire file can be sent anywhere in the world.”
Graduating from Osborne High School in 2000, Conway attended Kansas State University majoring in Computer Science Engineering, and attended Washburn University majoring in Business Administration. “Tyler is a great asset to Jayhawk File Express,” said president and CEO Cheryl Creviston. “He’s always looking for more effective uses of technology to create solutions for our customer’s challenges while keeping their costs to a minimum.”
Continuing to keep customer service paramount, Conway stressed the importance of training employees in new service models. “It’s important to provide employees the opportunity to grow and prosper,” he said. “As customers continue their move toward digital file management, our Service Bureau staff will be developing more effective ways to store and deliver their information.”
Jayhawk File Express (JFE), a records management company headquartered in Topeka, maintained its document destruction certification with the National Association for Information Destruction (NAID) at the highest possible level.
Jayhawk File Express is the only NAID certified shredding provider located in the Topeka/Lawrence area. The AAA certification provides a third party evaluation, ensuring JFE customers that the highest possible secure and confidential destruction practices are followed. To earn AAA certification by NAID, Jayhawk File Express conforms to the strictest security measures, including:
“Jayhawk File Express has a plant-based shredding service, which we feel is more environmentally friendly than a shred truck visiting a customer’s site,” said JFE president / CEO Cheryl Creviston. “Shred trucks are loud; park where they often block traffic; and have their motors running while they’re shredding, pouring exhaust into the environment. The NAID certification is one way to show our customers our commitment to security, confidentiality and recycling. The same standards of excellence are also applied to our file storage management, document imaging and data protection services.”
NAID is the international, non-profit trade association of the information destruction industry. Its mission is to educate business, industry and government of the importance of destroying discarded information and the value of contract destruction services. Jayhawk File Express has been AAA certified since 2003.
New Director of Business Development to Lead Strategic Marketing and Sales Efforts
John S. “Pete” Bostwick recently joined Jayhawk File Express in Topeka as Director of Business Development. “Pete brings three decades of experience in marketing and corporate sales management to JFE, and we are delighted he is leading us toward further growth and expansion,” said company president / CEO Cheryl Creviston.
A Kansas native and long time resident of Topeka, Bostwick will work with the JFE management team to analyze market potential for Jayhawk File Express services. “Our Store. Scan. Shred.TM model provides customers with an immediate understanding of what we do,” Bostwick said.
“We store 200,000 boxes of files for over 300 customers; deliver files by courier; provide Scan-on-Demand service and deliver images of files via e-mail or Internet; collect, shred and recycle tons of paper each month; destroy plastic media; and assist with businesses continuity plans by rotating back-up computer tapes,” Bostwick continued. “Jayhawk File Express is the only National Association for Information Destruction (NAID) certified shredding company in Topeka and Lawrence; our strict confidentiality and secure facilities provide our customers with optimum quality services.”
Topeka, KS – May 23, 2007 – The National Association of Professional and Executive Women recognizes Cheryl Creviston, President of Jayhawk File Express, LLC, for her commitment to excellence. Her induction into the “Women of Excellence” Registry acknowledges her success and professional achievements. The National Association of Professional and Executive Women is dedicated to providing the networking resources, education and marketing services needed to empower professional and executive women nationwide.
Ms. Creviston has an impressive background in the confidential record management industry. It is her expertise in business management and financial administration that enhances the services provided by Jayhawk File Express. Jayhawk File Express provides record management, storage and retrieval, scanning, media storage, rotation and secure shredding services. Ms. Creviston oversees operations, human resources, strategic planning, and 20 employees; in addition she handles the management of both accounting and finance. She works diligently to maintain an outstanding reputation and takes pride in the high quality products and services she provides.
As a leader who has been very successful in her field, Ms. Creviston attributes her personal and professional success to taking initiative, anticipating change, hard work, determination and perseverance. She became involved in this profession after being offered the position while President of a smaller company. The highlight of her career has been being recruited by this company to act as President.
Ms. Creviston is affiliated with many organizations including the Topeka and Lawrence Chambers of Commerce, local and national chapters of the American Business Women’s Association and is the founder of the Kansas Network of Professional Women. She performs charity work through Everybody Wins; a reading organization.
In her spare time she enjoys golf and travel.
Editor’s note: Digital logo available upon request.
(Topeka, Kan.) – Jayhawk File Express, LLC received one of the two 2007 Business Achievement Awards for a service business presented by the Kansas Department of Commerce in celebration of Business Appreciation Month.
According to the Kansas Department of Commerce, 270 businesses were nominated for the 2007 Kansas Business Appreciation Month Awards. A panel of judges selected winners in three categories – manufacturing/distribution, service and retail - in seven regions throughout the state.
“We are honored to be recognized by the Department of Commerce,” said Jayhawk File Express president Cheryl Creviston, “and we thank the Greater Topeka Chamber of Commerce for nominating our company for this prestigious award. We attribute our continued success to the Jayhawk File Express team members and our customers; it’s humbling to be honored for our achievements.”
The award was presented in Holton, Kansas on June 22, 2007. Jayhawk File Express was honored along with Jefferson County Insurance as Achievement Award winners, and with Blue Cross Blue Shield of Kansas that earning the Business Excellence Award for the NE Kansas region.
Editor’s note: Digital logo available upon request.
(Topeka, Kan.) — Cheryl Creviston, president of Topeka-based Jayhawk File Express, LLC, was named 2007 Woman of the Year by the Career Chapter of American Business Women's Association in Topeka, Kansas.
Candidates for the award are assessed on their involvement in the local and national chapters of ABWA, formal education, career accomplishments and personal goals. Creviston will receive her award this month at a reception honoring winners from five Kansas ABWA chapters.
"The vote was taken by all of the Career Chapter Members," According to chapter president Linda Deines. "There were three nominees who submitted their resumes. Cheryl was chosen for her outstanding career and expertise."
Creviston has more than eighteen years experience in leadership positions at a variety of successful corporations. Most notably, Creviston currently is president of Jayhawk File Express where she is responsible for responsible for company administration, financial management and internal personnel and resource management.
Prior to this position, she was president and chief operating officer for family marketing leader Kid Stuff, based in Topeka, Kan. Creviston started with Kid Stuff in 1987 and was promoted to president after moving up through the operational side of the business. Creviston is the founder of The Kansas Professional Network of Professional Women.
Editor's note: Digital logo & photo available upon request.
(Topeka, Kan.) - Jayhawk File Express, LLC, a Topeka record center, was named by the Kansas Small Business Development Center (SBDC) as one of the top five Existing Businesses of the Year.
Jayhawk File Express was recognized for their entrepreneurship, innovation and contribution to the growth of Kansas businesses. Bob Featherston, Jayhawk File Express CEO, accepted the award at a March ceremony at the State Capitol in Topeka, Kansas. Those attending the ceremony included Dr. Edmond Hammond, president of Fort Hayes State University, Wally Kearns, KSBDC state director and several state legislators.
?We are very committed to furthering the cause of small business in Kansas,? said Featherston. ?The KU SBDC has been a great resource for us as we experience record growth. It?s an added benefit that we received statewide recognition for our achievements. We would encourage any small business to take advantage of what the Centers have to offer.?
Jayhawk File Express was nominated by the University of Kansas Small Business Development Center located in Lawrence, Kansas. Fifteen total awards were given out at the ceremony; five for Existing Business of the Year and ten for Emerging Business of the Year.
Kansas Small Business Development Center network was founded in 1983 and has consulted more than 80,000 clients throughout the state of Kansas.
Editor's note: Digital logo available upon request
Jayhawk File Express is pleased to announce that we now offer O’Neil Software’s RSWeb®.NET. This product harnesses the power of the Internet and Microsoft®’s latest .NET technology, providing customers with even greater access and control over their records than ever before.
As part of our complete suite of fully integrated software (O’Neil’s RS-SQL® and award-winning RSMobile®), RSWeb.NET now offers new advantages and functionality, making it even more flexible, powerful and user friendly.
Customizable data entry screens, instant reporting and even more powerful queries are at their fingertips. Customers can quickly and easily query our database; order services and supplies; schedule pickups and deliveries; add new or edit existing inventory information; generate reports; even monitor the status of orders.
“We are delighted to be working closely with Jayhawk File Express so they can offer RSWeb.NET to their clients,” said Ian Thomas, VP of Business Development for O’Neil Software. “RSWeb Access makes their record center a true extension of their client’s operations, enhances their ability to serve their clients more efficiently, and makes them one of the leading suppliers of this type of Internet-based service in the country.”
And because of the flexible Microsoft.NET architecture, Jayhawk File Express can customize language, access queries, add/edit dialogues and reports that meet each customers specific needs. Other new features in RSWeb.NET include a simplified and clean interface; Getting Started pages for the first time user; intuitive menu options all easily accessible; pre-defined searches for ease of use; and instant reports and work orders.
Editor’s note: Digital logo available upon request.
Jayhawk File Express began with two employees and has grown to nearly twenty employees. Over the past ten years the company’s services evolved from record storage to secure shredding and media vaulting. The service offerings and storage capacity continue to increase. In addition, JFE recently launched a technology division to offer document imaging and electronic media storage.
CEO Bob Featherson attributes Jayhawk File Express’ long-term pattern of growth to its focus on customer service and innovative technology. According to Featherston, “We are constantly keeping our eyes on the horizon to ensure we have the latest and best technology for our customers. We also put a strong emphasis on our day-to-day relationships with customers. We understand that our customers are in the driver’s seat and we want to continue to exceed their expectations.”
Jayhawk File Express serves the Topeka and Lawrence communities, and is expanding service throughout Kansas. Their 70,000 square foot headquarters in Topeka serves more than 400 customers. With its secure facility, Jayhawk File Express is one of the few document management companies in Kansas that is AAA certified by the National Association of Information Destruction (NAID).
Editor’s note: Digital logo available upon request.
(Topeka, Kan.) – Jayhawk File Express, LLC, recently announced the appointment of Cheryl Creviston to president of the Topeka-based document management and file storage company.
In Creviston’s new role as president, she will be responsible for company administration, financial management and internal personnel and resource management. In the short-term she will be overseeing strategic planning related to expansion and improvements to the company’s facilities. Record growth over the past two years is pushing the company to examine expansion options.
“Our clients expect excellence in our operations and customer-service. As we continue to experience growth, Cheryl will help ensure our employees and facilities adhere to our high standards and customer expectations,” said Jayhawk File Express CEO, Bob Featherston. “Her leadership experience and operational expertise are just what we need to push us to the next level of success.”
Creviston has more than twenty years experience in leadership positions for a variety of successful corporations. Most notably, Creviston was president and chief operating officer for family marketing leader Kid Stuff, based in Topeka, Kan. Creviston started with Kid Stuff in 1982 and was promoted to the position of president after moving up through the operational side of the business. Creviston’s expertise includes operational and financial management, administrative strategy and internal infrastructure development.
( Topeka, Kan.) – Jayhawk File Express, LLC, recently improved and expanded it’s media vault to 1,500 square feet with direction from the Bick Group, a national leader in designing and building mission critical facilities. The vault now serves as a state-of-the-art bunker supporting the disaster recovery needs for businesses in Topeka and Lawrence.
The improved media vault will primarily house computer back-up tapes which clients must store at a secure off-site location in case of a disaster. The Jayhawk File Express courier team will then rotate these tapes daily, weekly or monthly. The attributes of the vault now include:
“We are very confident our improved vault combined with our proven customer service will add strong value for our customers and the business community,” said Bob Featherston, director of business development for Jayhawk File Express. “Business continuity is a high priority for clients and our vault expansion responds to this market need.”
Clients will also store other materials which must be kept in a climate controlled environment, including microfiche, video tapes and computer equipment. The company also added another courier vehicle to its fleet to accommodate the expected growth.
Editor’s note: Digital logo available upon request.
( Topeka, Kan.) – Jayhawk File Express maintained its 2005 document destruction certification with the National Association of Information Destruction (NAID) at AAA – the highest level of certification. The company is one of only two Kansas secure shredding providers rated at the AAA level.
The AAA certification involves a third party evaluation which ensures Jayhawk File Express has the capability to destroy highly secure and confidential information. NAID recently performed the detailed audit evaluating employee procedures, facility security and destruction processes. Jayhawk File Express has been NAID certified since 2003
The certification process inspects many aspects of the business, including:
“Our team strives to exceed client and industry expectations, and the NAID certification is one way to recognize the commitment of our employees,” said Tyler Conway, Jayhawk File Express operations manager. “The same standards of excellence are also applied to our file storage and management, document imaging and media vaulting services.”
Editor’s note: Digital logos available upon request.
( Topeka, Kan.) – Jayhawk File Express, LLC, based in Topeka, Kan., recently launched RSWeb, a new service for customers to access their file inventories online. The new system allows customers real-time control over the management of their records at Jayhawk File Express
The additional functionality allows customers several new options for managing and storing secure records, including:
“RSWeb is an enhancement that adds strong functionality to our current technology platform and demonstrates our commitment to providing value-added service for clients,” said Kyle Seevers, customer service manager. “We are eager to continue developing this new web tool for customers.”
Jayhawk File Express partners with O’Neil Software, Irvine, Calif., to provide client service through one of the top software solutions for record centers. RSWeb is one of the latest upgrades provided through O’Neil. For over 20 years, O’Neil has been the software and hardware partners for over 800 record centers in more than 50 countries.
( Lawrence, Kan.) –Jayhawk File Express has just announced plans to construct a records storage and document destruction facility on 5 acres in Franklin Business Park. The company will invest over $1.2 million with the project and plans to create 5 new jobs for the operation set to open next year.
“We are pleased that they chose Lawrence for their new location,” said Lynn Parman, vice president of economic development, Lawrence Chamber of Commerce. “Jayhawk File provides a service that does not exist in this area and we’re eager to see them grow in Lawrence.”
Jayhawk File Express has distinguished itself as the quality leader in records management services across Northeast Kansas. Jayhawk File Express provides document management and destruction services to a wide range of industries, including: law firms, healthcare facilities, retirement facilities, hospitals, government agencies, accountants, financial & banking institutions, architects, real estate agencies, engineers, insurance and title companies.
“ Lawrence is a community with tremendous growth and we are eager to parrel this expansion,” said Chuck Karlan, managing member, Jayhawk File Express. “We’ll now have the opportunity to locally serve businesses with document destruction and management needs in the Douglas County area.”