Records Storage FAQ
Can Jayhawk File Express save me money?
Yes. Here's how...
Reduce personnel - eliminate the cost of salaries, benefits and taxes.
Reduce overhead - eliminate additional rent, insurance and utilities.
Reduce liability - count on Jawhawk File Express for proper retention procedures, based on your retention schedules.
Increase productivity - focus on your core business by rededicating your efforts to revenue production.
Improve the flow of information - retrieve your documents or computer files in hours, not days.
You also reduce your risk of misplacing files, documents, or computer tapes, or of losing important records to theft or fire and water damage.
How do I know my documents are safe?
The facilities storing your important documents and computer tapes are protected by 24-hour security systems--motion detectors, alarms, and restricted entry.
How do I know my documents won't get mixed up with someone else's?
Every item at Jayhawk File Express is barcoded. These barcodes are assigned specifically to an account. This also helps ensure the anonymity of your documents.
Each location throughout our facility is also barcoded. This ensures that we know the exact location of each and every box, file, and computer tape at all times. Every time something is moved, it is scanned into a new location.
We track everything from the time it gets picked up, unloaded, put on a shelf or in a slot, pulled down, and delivered. Through the power of this barcode system, we can give you the time, day, and person involved in every movement of your items.
How does Jayhawk File Express track all of the information in the facility?
Jayhawk File Express uses a very powerful tracking program. Barcode scanners are used to scan all information. These scanners are downloaded into our database several times a day, to ensure that the database is as current as possible.
How long will it take for me to retrieve a box, file, or drawing?
If we receive Topeka orders by 10:00 a.m. or out-of town orders by 9:00 a.m., we deliver the same day. Orders received after those times are delivered the following day. Priority service is also available, which will get you your order on an RUSH delivery within two hours.
If I only need one file, do I need to get the whole box?
No. Tell us what file you need and we will pull it out of the box, barcode it, and deliver it to you. Every file that is removed from a box is barcode so that we can track its movement. This ensures that the file will never be misplaced.